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Welcome to Old Station Surgery


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.
It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

 Training closure

All 3 sites will be closed on Wednesday 8th July from 12.30 onwards for staff training. We will re-open on Thursday 9th July as per our usual opening hours. If you require medical assistance, please ring 111. In emergency, please dial 999.

 Patient Notice

For answers to frequently asked questions regarding services and clinics we provide during the outbreak, please click here.

If you suffer from  chronic disease and you would like more information about self-isolation and social distancing , please click here

For more information on support available to patients suffering with

- Diabetes, please click here

- Colitis and Chron's disease -click here

 

 

Coronavirus

The latest information on symptoms of coronovirus infection can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/.

For easy read, please click here

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Everyone is being reminded to follow the public health advice on the NHS website to avoid catching or spreading coronavirus.

Suspension of routine  appointments from Monday 16th March 2020

Following the latest guidance we will no longer be able to book routine appointments. If you have an appointment already booked with GP or Nurse for the review of asthma, COPD or diabetes this is going to be held as a telephone consultation.

Patients who are booked with HCA or for general nurse clinic will be receiving further communication.

We will continue to provide on day triage for urgent conditions only, please call our appointments line or submit your query via e consult .

If you have a general query, please do not attend surgery as access to all sites will be restricted to general public, please ring our surgery and select option 4 for enquiries.

 


Suspension of online appointment booking system

Following on recommendations from NHS England regarding Coronavirus, the appointment booking facility will be suspended until further notice. If you suspect you may have the Covid-19, please ring 111 or visit www.111.nhs.uk/covid-19 for the latest update. Please do not attend the surgery.

 

If you require routine appointment, please either ring the surgery or use an online triage facility- more information can be found on our website www.oldstationsurgery.co.uk





 

 TRAINING PRACTICE

We are delighted and proud to announce that we have achieved approval as a training practice,
helping qualified doctors complete their specialist training to become qualified GPs.

This role is termed a GP registrar.

 

We plan to take on our second GP registrar from December 2019.

We welcome our new GP registrar, Dr Rathor (female).

GP registrars are active team members with a full part in the work of the surgeries, seeing patients, doing telephone consultations, home visits and attending practice meetings.
They tend to have 4-12 month placements with the surgery. Their work is supervised by our approved GP trainer (Dr Zaklama), but you will find much of the time
they are consulting patients independently. It is a vital part of their learning that they experience the various challenges of general practice,
in addition to regular joint/observed surgeries and teaching sessions with their trainers.

 

You may be asked for your permission to video your consultation (excluding clinical examinations) in order that this recording can be used in a teaching session between
GP trainer and GP registrar. These recordings are deleted immediately after use, and permission can be refused prior to OR after a recording has taken place.
Your refusal will not affect your treatment in any way.

 

You will be informed at the point of booking your appointment if your consultation will be with a GP registrar.
You can still choose to consult with another doctor of your choosing at the practice, but to do so may require you to wait longer for a consultation.

 

We would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality.

 

 

STRATEGIC STATEMENT

 

It is our belief and aspiration that achieving training practice status will enhance the quality of care we provide,
by allowing the surgery to benefit from fresh ideas and new approaches brought by young, enthusiastic doctors.
Patients will additionally benefit from an availability of a wider range of clinicians with which to consult,
with a greater variety of skills and training.

 

By maintaining our status as a training practice, we will be able to demonstrate the consistent high standards
of clinical care we provide for our patients, as is required to remain an active training practice.

 

 

 

 

 

Access

Wheelchair access and disabled WC are provided at all three surgeries.
If access or the facilities we provide present any problems to the disabled we would welcome any suggestions for improvements.

CQC Report

(Site updated 08/07/2020)
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