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Welcome to Old Station Surgery


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.
It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

 Training closure

All 3 sites will be closed on Wednesday 9th September from 12.30 onwards for staff training. We will re-open on Thursday 10th September as per our usual opening hours. If you require medical assistance, please ring 111. In emergency, please dial 999.

 

Patient Notice- service provision from September 2020

Opening hours

From 1st September our opening times of branch surgeries at Kirk Hallam and Cotmanhay will return to pre-covid arrangements. For more information, please click here.

Doctors, ANP and Clinical Pharmacist appointments

We will continue to operate a triage based system for all GP, Advance Nurse Practitioners and Clinical Pharmacist appointments, meaning that all patients queries will be dealt with over the phone and clinician will make a decision whether to bring patient for a face to face appointment.  Please note that this is to ensure your safety as a patient as well as safety of our staff.

Patients can submit their queries either via telephone or online using engage consult. Please click here if you wish to submit your medical query using online form.

Chronic disease and medication reviews

All chronic disease revies such as sthma, copd and diabetes along with medication reviews will continue to be provided over the phone, unless the clinician requests that you attend surgery.

If you are required to have a blood test, an appointment with HCA will be arranged.

Nurse and Healthcare Assistant appointments

Patients can pre-book appointments for bloods, wound care, smears, cytology and vaccinations by speaking to our receptionists on 01159301105.

Attending your appointment

We ask all patients to attend their appointment on time as we limit number of patients in the waiting area to allow for social distancing. This mean that if capacity is reached you may be asked to wait outside, until it is safe for us to let you in. Please note that we are unable to allow relatives to attend, unless there is a valid medical reason for them to be accompanying you.

Please wear face coverings at all times whilst on our premises.

We implemented one way system across all of our surgeries with clear signs directing you to clinical rooms and exits and we ask that you follow these rules.

Hand sanitizers are available throughout and we ask that you use it upon entry to the building and on your way out.

 
 

FLU CLINIC

We are aiming to start vaccinating our eligible patients from September 14th, and due to staggered deliveries we will be inviting patients on a group by group basis, starting with  patients  aged  65 and above. From October patients under the age of 65 will be offered a flu jab, with newly introduced group of those aged 50-64 planned for November.

We will start to invite patients as per above groups from September and will do so  via sms, telephone call or letter and we would like to ask patients to await contact from us.

Attending for flu appointment

All  flu clinics will operate on strict appointment basis and we would like to ask patients to arrive on time and only if feeling well. If you feel unwell, please DO NOT ATTEND and ring surgery to re-arrange your appointment.

Similarly to our other clinics we have reduced capacity in the waiting area and therefore once its reached you may be asked to wait outside. Also all relatives will be asked to wait outside, unless there is a valid medical reason for them to be present.

We ask that you follow our staff instructions at all times and we thank you or your understanding and co-operation.

Suspension of routine  appointments from Monday 16th March 2020

Following the latest guidance we will no longer be able to book routine appointments. If you have an appointment already booked with GP or Nurse for the review of asthma, COPD or diabetes this is going to be held as a telephone consultation.

Patients who are booked with HCA or for general nurse clinic will be receiving further communication.

We will continue to provide on day triage for urgent conditions only, please call our appointments line or submit your query via e consult .

If you have a general query, please do not attend surgery as access to all sites will be restricted to general public, please ring our surgery and select option 4 for enquiries.

 


Suspension of online appointment booking system

Following on recommendations from NHS England regarding Coronavirus, the appointment booking facility will be suspended until further notice. If you suspect you may have the Covid-19, please ring 111 or visit www.111.nhs.uk/covid-19 for the latest update. Please do not attend the surgery.

 

If you require routine appointment, please either ring the surgery or use an online triage facility- more information can be found on our website www.oldstationsurgery.co.uk





 

 TRAINING PRACTICE

We are delighted and proud to announce that we have achieved approval as a training practice,
helping qualified doctors complete their specialist training to become qualified GPs.

This role is termed a GP registrar.

 

We plan to take on our second GP registrar from December 2019.

We welcome our new GP registrar, Dr Rathor (female).

GP registrars are active team members with a full part in the work of the surgeries, seeing patients, doing telephone consultations, home visits and attending practice meetings.
They tend to have 4-12 month placements with the surgery. Their work is supervised by our approved GP trainer (Dr Zaklama), but you will find much of the time
they are consulting patients independently. It is a vital part of their learning that they experience the various challenges of general practice,
in addition to regular joint/observed surgeries and teaching sessions with their trainers.

 

You may be asked for your permission to video your consultation (excluding clinical examinations) in order that this recording can be used in a teaching session between
GP trainer and GP registrar. These recordings are deleted immediately after use, and permission can be refused prior to OR after a recording has taken place.
Your refusal will not affect your treatment in any way.

 

You will be informed at the point of booking your appointment if your consultation will be with a GP registrar.
You can still choose to consult with another doctor of your choosing at the practice, but to do so may require you to wait longer for a consultation.

 

We would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality.

 

 

STRATEGIC STATEMENT

 

It is our belief and aspiration that achieving training practice status will enhance the quality of care we provide,
by allowing the surgery to benefit from fresh ideas and new approaches brought by young, enthusiastic doctors.
Patients will additionally benefit from an availability of a wider range of clinicians with which to consult,
with a greater variety of skills and training.

 

By maintaining our status as a training practice, we will be able to demonstrate the consistent high standards
of clinical care we provide for our patients, as is required to remain an active training practice.

 

 

 

 

 

Access

Wheelchair access and disabled WC are provided at all three surgeries.
If access or the facilities we provide present any problems to the disabled we would welcome any suggestions for improvements.

CQC Report

(Site updated 18/09/2020)
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