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Welcome to Old Station Surgery


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format.
It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Closure for afternoon of 14th April

Practice will be closed from 12.30 on Wednesday 14th April to support the covid 19 vaccination clinics. 

Covid-19 Vaccinations 

We continue vaccinating patients in cohorts 1-9. If you are eligible for this cohort we will contact you to book an appointment for your vaccine. Please do not contact the surgery, we will contact you. 

The vaccinations will take place at Long Eaton Health Centre, Midland Street, Long Eaton, Nottingham, NG10 1RY and Littlewick Medical Centre, Nottingham Road, Ilkeston, DE7 5PR.  Please remember to wear a face mask to your appointment, and please arrive on time, not early, so we can keep you safe and avoid queues or crowds.

If you received a letter from government or NHS England about the vaccination, you will be able to book appointment via central system and there is no need to contact us. Please follow instructions on the letter sent to you. 

The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus.

Who can get the COVID-19 vaccine

 The NHS is currently offering the COVID-19 vaccine to people most at risk from coronavirus. At this time, the vaccine is being offered in some hospitals to:

  • some people aged 80 and over who already have a hospital appointment in the next few weeks
  • people who work in care homes
  • health care workers at high risk

Please see the prioritisation list in the image below.

The vaccine will be offered more widely, and at other locations, as soon as possible. When it is the right time people will receive an invitation to come forward either from your GP surgery or the national NHS.

Please do not contact the NHS to get an appointment until you get this invitation.

To find out more about the vaccine, visit the Covid Vaccine public information page of the Joined Up Care Derbyshire website at:

Web: https://joinedupcarederbyshire.co.uk/public-info-covid-19/covid-19-vaccine

Covid Vaccination Patient Information leaflets:

- Covid 19 pregnancy leaflet

-Covid 19 vaccination priority poster

Covid 19 what to expect leaflet

Covid 19 why do I have to wait leaflet

Covid 19 guide for adults leaflet

 

Patient Notice- service provision from September 2020

Opening hours

From 1st September our opening times of branch surgeries at Kirk Hallam and Cotmanhay will return to pre-covid arrangements. For more information, please click here.

Doctors, ANP and Clinical Pharmacist appointments

We will continue to operate a triage based system for all GP, Advance Nurse Practitioners and Clinical Pharmacist appointments, meaning that all patients queries will be dealt with over the phone and clinician will make a decision whether to bring patient for a face to face appointment.  Please note that this is to ensure your safety as a patient as well as safety of our staff.

We understand that calling surgery can be difficult at times and we are receiving high volumes of calls every day and therefore to we encourae All of our patients to use Engage consult.

Once yourquery i submitted it will be assessed and a most appropriate clinician will contact you same day if a form is submitted by 10.00am Mon-Fri; forms submitted after that time will be assessed within 24hrs.

Please click here if you wish to submit your medical query using online form.

Chronic disease and medication reviews

All chronic disease revies such as sthma, copd and diabetes along with medication reviews will continue to be provided over the phone, unless the clinician requests that you attend surgery.

If you are required to have a blood test, an appointment with HCA will be arranged.

Nurse and Healthcare Assistant appointments

Patients can pre-book appointments for bloods, wound care, smears, cytology and vaccinations by speaking to our receptionists on 01159301105.

Attending your appointment

We ask all patients to attend their appointment on time as we limit number of patients in the waiting area to allow for social distancing. This mean that if capacity is reached you may be asked to wait outside, until it is safe for us to let you in. Please note that we are unable to allow relatives to attend, unless there is a valid medical reason for them to be accompanying you.

Please wear face coverings at all times whilst on our premises.

We implemented one way system across all of our surgeries with clear signs directing you to clinical rooms and exits and we ask that you follow these rules.

Hand sanitizers are available throughout and we ask that you use it upon entry to the building and on your way out.

 

New Service - Online Triage (Engage Consult)

Our new service allows you to tell us about your problem and request medical advice using your smartphone, tablet or PC-  click here to begin.

 


Suspension of online appointment booking system

Following on recommendations from NHS England regarding Coronavirus, the appointment booking facility will be suspended until further notice. If you suspect you may have the Covid-19, please ring 111 or visit www.111.nhs.uk/covid-19 for the latest update. Please do not attend the surgery.

 

If you require routine appointment, please either ring the surgery or use an online triage facility- more information can be found on our website www.oldstationsurgery.co.uk





 

 TRAINING PRACTICE

We are delighted and proud to announce that we have achieved approval as a training practice,
helping qualified doctors complete their specialist training to become qualified GPs.

This role is termed a GP registrar.

 

We plan to take on our second GP registrar from December 2019.

We welcome our new GP registrar, Dr Rathor (female).

GP registrars are active team members with a full part in the work of the surgeries, seeing patients, doing telephone consultations, home visits and attending practice meetings.
They tend to have 4-12 month placements with the surgery. Their work is supervised by our approved GP trainer (Dr Zaklama), but you will find much of the time
they are consulting patients independently. It is a vital part of their learning that they experience the various challenges of general practice,
in addition to regular joint/observed surgeries and teaching sessions with their trainers.

 

You may be asked for your permission to video your consultation (excluding clinical examinations) in order that this recording can be used in a teaching session between
GP trainer and GP registrar. These recordings are deleted immediately after use, and permission can be refused prior to OR after a recording has taken place.
Your refusal will not affect your treatment in any way.

 

You will be informed at the point of booking your appointment if your consultation will be with a GP registrar.
You can still choose to consult with another doctor of your choosing at the practice, but to do so may require you to wait longer for a consultation.

 

We would stress that all aspects of general practice, including training, are governed by rules of strict confidentiality.

 

 

STRATEGIC STATEMENT

 

It is our belief and aspiration that achieving training practice status will enhance the quality of care we provide,
by allowing the surgery to benefit from fresh ideas and new approaches brought by young, enthusiastic doctors.
Patients will additionally benefit from an availability of a wider range of clinicians with which to consult,
with a greater variety of skills and training.

 

By maintaining our status as a training practice, we will be able to demonstrate the consistent high standards
of clinical care we provide for our patients, as is required to remain an active training practice.

 

 

 

 

CQC Report

(Site updated 14/04/2021)
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