Patients taking regular medication will require repeat prescriptions. The easiest and quickest way to order your repeat prescription is to sign up for online ordering or download the NHS app.
Online Ordering Via SystmOnline
You can request a repeat prescription on-line with SystmOnline via the link at the top of this page. You can request a password from surgery to allow you to access the link, please bring a driving license or passport as proof of identity to reception.
Or Via NHS App
To access this service and request your prescription using the NHS App please click here
These requests are delivered straight to your patient record and are able to be processed more efficiently.
Alternatively when you collect your prescription from the pharmacy, you will receive a new prescription repeat list. You can use this to tick the items required and post in the practice letterboxes. Please make note of whether your items are due for review and available to order. If your review is up to date, and your items are available for issue, your prescription will be sent to your nominated pharmacy electronically 48 working hours after submission.
We do not take requests for repeat prescriptions over the telephone, for medico-legal reasons, as errors can occur with this method of communication.
Acute Medication & Hospital Discharge Medication
Any medication that is not a part of your regular repeat prescriptions take slightly longer to process. This is due to your clinician having to check whether it is appropriate to make a further supply. Please allow up to 7 days for us to process these requests or contact you to let you know that you require a follow up appointment.
Hospital Discharge Medication
When you are discharged from hospital you are given a supply of between 10 and 14 days of medication. This allows time for the hospital correspondence to reach us, and be processed. Your records will be updated with any changes in medication doses and strengths, and any further tests to be aranged.
Medication following clinic appointments
If you have an appointment with a secondary care clinician and they wish your GP to prescribe medication as a result of this consultation they will write to us. We aim to process these letters and issue precriptions FIVE WORKING DAYS FROM RECEIPT OF THE LETTER.
Any treatment that the consultant deems is urgent or should commence within a 5-14 working day period should be supplied by the hospital and the supply will have been given by outpatient services or on a hospital prescription.
Patients taking repeat medication will be asked to see a clinician at least once a year to review these. A notification should appear on your repeat slip.
Please ensure you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
If you have consented to receive sms messages we may send you reminders via this form of communication.
Synchronisation of medication
It is easier for you and for us if all of your medication runs together and you can order it at the same time. Sometimes medication gets out of line because changes have been made out of necessity.
We can issue one off synchronisation prescriptions to bring your medication into line, but to do this we need you to tell us how many tablets you require of each medication. You can do this by filling out an online form, emailing us, or letting us know in writing please ensure to include your name, address, and date of birth.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.